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Hotel Policies

Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.

Check In/Check Out
You may Check In from 14:30 hours until 22:00 hours.
You must Check Out by 11:00 hours.

Cancellations
If cancelled up to 2 days before the day of arrival, 40% of the first night stay will be charged if we are unable to relet the room. If cancelled later, the first night will be charged. In case of no-show, the total price of the reservation will be charged.

Extra Charges
All of our prices are inclusive of  a Full English Breakfast.

The Maltings Hotel is not VAT registered.

Pets
Pets are allowed on request. Charges are applicable.

Internet

Free limited  internet access available in the foyer area and is not available in most rooms.

Confirmation of Room Bookings
Rooms will be confirmed on receipt of credit card details or, in the absence of credit card details, a 40% booking fee.

Children and extra beds
All children are welcome and children under 2 years stay free of charge. Unfortunately we do not supply cots or junior beds so any special arrangements must be provided by yourself. Family rooms are designated for use by 2 adults and 2 children under the age of 16 and are not suitable for all adult parties.

Important Information
Guests wishing to check-in after 22.00 should arrange for a late check-in. The hotel regrets that, for security reasons, no guest access or arrival after 00.00 is accepted. There is no access in or out  of the Main Hotel between 12.00 midnight and 7.00am except by emergency exits.

Dining

The Maltings Hotel does not operate a restaurant but we are pleased to be able to recommend The Ship Inn, a short walk from the hotel. We would advise prior reservation at this popular local dining venue. Tel 01263588721.

Minimum stay

A minimum stay of two nights on Fridays and Saturdays, is required for weekends during the period April to October and on all Public Holiday weekends.

Winter closure

The Maltings Hotel closes between the 15th December and the 28th February each year

GDPR

The Maltings Hotel will not share with third parties or use any personal data for marketing purposes. Telephone numbers and email addresses supplied by individuals will only be used in the context of reserving and providing requested hotel services and for no other purpose.